John Bordelon is the owner and operator. John is certified by the Chimney Safety Institute of America, the only nationally recognized certifying agency for sweeps in Acadiana. www.csia.org Certified Sweep # 1377.
We wonít send someone out to practice on you!
John has been a Certified Sweep since 1988 and re-certifies every three years, either by testing or ceuís (continuing education units).
We wonít skip steps! We want you to be satisfied with all the work we perform. We carry all the proper tools and supplies to handle 95% of the work we might encounter-all the time.
We are a chimney sweep and repair company, alert for all chimney problems and we are prepared to address them. However, we will never manufacture problems. If problems are encountered, we will document with digital photos or video tape and provide a written estimate. We understand the problem in the marketplace with some companies that offer a low initial price, and then trick you with expensive ad-ons.
We never pressure our customers.
We use a dustless, professional cleaning process when sweeping chimneys. Our vacuums filter soot and dust particles down to .5 microns. We cover the work area with a protective covering and keep all our equipment on this covering. We go to great lengths to leave your home looking as good as it was before we arrived. When working outside we take the same care in regards to your yard and roof. We Clean Up after ourselves!
We usually work in a 2 hour window (arrive time) and strive to be at your home On Time! If we are early or late, We Will Call and advise. We can give you a call and meet you at your home at an Exact Time-if you prefer.
We believe in keeping promises! If there is a problem or additional work to do, we will come back when we say we will, and finish what we start!
We are easy to communicate with. When you call us, we will return your call in a timely manner!
We have a dirty job to perform, but we strive to keep your home and ourselves clean. We like to work in white most of the year!
We keep our van clean and in good working order. Nobody wants a rattle trap in their driveway.
Behavior on the job:
Our people will always refrain from foul language. We have a strict no drugs or alcohol policy.
We guarantee your satisfaction with our clean, highly trained chimney professionals and our fair and honest business practices. If there is ever any question about the quality of our work, we will promptly work with you until it is resolved.
We guarantee no mess when sweeping a simple chimney. We are highly trained. We are members of the National Chimney Sweep Guild and attend the annual convention and Trade show most every year. We attend regional workshops and seminars throughout the year as well.
We accumulate ceuís throughout the year-every year!
As a member benefit of the National Chimney Sweep Guild John is on an e-mail discussion list along with 500 to 600 sweeps. If a problem arrises that is unfamiliar, we can send an e-mail to ask the expertise of half a thousand sweeps and usually get a dozen replies in less than an hour, plus many more responses as the day progresses.
We have the expertise to solve most all chimney problems on the spot!